Supporting vaccine confidence: Covid vaccination views and experiences

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Summary of report content

During this interim period over 1800 surveys were completed (and a further 269 partially completed.) The survey is due to close on 31 March 2021.The purpose of the survey is to understand from people how to improve the vaccine service and vaccine confidence and thereby uptake through feedback (both what is working well and what could be changed).

Key findings:

  • 92.5% of respondents have received a vaccine and some have had two doses.
  • The most common reasons for choosing to have the vaccine were to protect themselves, and/or protect friends and family.
  • 96% of respondents had a positive reaction to information on when and where they would/could receive the vaccine, with 90% clear on how to confirm attendance or non-attendance.
  • 86% of respondents reported no problems in attending the first vaccination appointment.
  • 98% of respondents felt safe or very safe at the vaccination site(s). Lots of people spoke of cleanliness of facilities and this suggests that it is important aspect of installing confidence in the programme.
  • HW West Sussex asked those who wanted to be vaccinated if there was anything that may stop them from receiving a vaccine when offered one. 105 people responded, with over half (58%) saying that nothing would stop them.
  • 15% selected that reports of problems with people vaccinated before me may alter their decision. Nearly 23% would have issues if they had to travel a long distance to be vaccinated. Just short of 10% of respondents may decline depending on which vaccine is offered.

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General details

Local Healthwatch
Healthwatch West Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Parking and transport
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Pharmacy
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
1800
Age group
16 to 17 years
18 to 24 years
25 to 49 years
65 to 79 years
80+ years
Gender
Women
Men
Prefer not to say
Sexual orientation
Bisexual
Gay men
Heterosexual / Straight
Lesbians / Gay women
Other
Prefer not to say
Does this report feature carers?
No
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