Sunderland Royal Hospital - nutrition and hydration patient feedback

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Summary of report content

The South Tyneside and Sunderland NHS Foundation Trust asked Healthwatch South Tyneside and Healthwatch Sunderland to obtain patient feedback that could aid the development of improvements of both nutrition and hydration and overall mealtime experiences for patients.  They visited two hospitals, speaking to 16 patients.

Most had been on the ward for up to three weeks.  There were high levels of satisfaction with the meals and the amount of food and drink provided.  Half said they could get food outside hospital mealtimes.  Most felt there was plenty of choice and two thirds felt the food met their dietary needs. However, 25% of patients informed that the food available wasn’t always suitable for their dietary requirements and some of the comments received mentioned food being served as unhealthy or not meeting their needs as a diabetic

Four out of five didn’t need help to eat and drink.  Half were encouraged to wash their hands before mealtimes.

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General details

Local Healthwatch
Healthwatch Sunderland
Publication date
Type of report
Other
Patient experience
Key themes
Caring, kindness, respect and dignity
Food, nutrition and catering

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
16
Age group
65 to 79 years
Gender
All
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Long term condition
Does this report feature carers?
Yes
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