Student engagement 2024

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Summary of report content

Between September and November 2024, Healthwatch East Sussex attended three student events across the county, engaged with over 365 young people and received more than 140 pieces of feedback from students about their experiences of health and social care services.

Key findings

Some students found services easy to access and use, while others had more negative experiences.

Students also shared different ways healthcare services could better support them.

80% of students at East Sussex College had accessed dentistry in the past year and gave positive feedback of the experience. However, some students reported having to pay privately to access dental care.

35 Students at the University of Sussex were asked if they are registered with a GP in the same area as their university. We heard a mix of experiences; some students had successfully registered, some had not registered yet and others were unsure and awaiting confirmation from the GP.

84% of students felt the cost of living was having a negative impact on their mental health. Some students said how rising costs are causing them stress and financial worries.

Many students felt ignored by healthcare services. Some students found it difficult to book and attend appointments outside of their lessons because of the times that services operate.

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General details

Local Healthwatch
Healthwatch East Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Consent, choice, user involvement and being listened to
Cost and funding of services
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
365
Age group
16 to 17 years
18 to 24 years
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