Spotlight report: the challenge of living with an acquired brain injury

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Summary of report content

Healthwatch Rotherham worked with Headway Rotherham to understand the experiences of people with an acquired brain injury in Rotherham.

Key findings

People  felt that many people, including healthcare professionals, don’t understand ABI.  They make assumptions and don't listen.

Mental health often overlaps with acquired brain injury as both occur due to a disorder in the brain. This can cause problems with diagnosis and access to treatment, with some professionals confusing them as the same thing.

People felt that communication from health services was often confusing and difficult to understand. They said that important letters were too technical, inconsistent, or lacked key information, making it hard to understand their care.

Social isolation after an acquired brain injury  is common. It can be caused by many different factors including others being unable to accept the changes in the person, or due to difficulties being in certain environments or physical challenges. Emotional and behavioural changes can make keeping friendships difficult, especially as the condition can result in a lack of empathy and irritability.

ABI doesn’t just affect individuals - it reshapes the lives of their loved ones. Family members often become full-time carers but without the guidance or support they need.

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General details

Local Healthwatch
Healthwatch Rotherham
Publication date
Key themes
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Health inequality
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Headway Rotherham
Primary research method used
Engagement event
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Neurology, neurosurgery and stroke care

Details of people who shared their views

Does this report feature carers?
Yes
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