Spotlight on famillies with children who have a disability

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Summary of report content

Estimates suggest that 6% of people living in Kent are young people under the age of 15 who have a disability. All of these children, and their families, will use many health and social care services in Kent and Healthwatch Kent wanted to hear their experiences. They listened to 19 families and spoke  professionals about the challenges they face.

Families talked about the barriers they faced to get support. Common issues were lack of GP appointments, challenges to see a dentist and delays in mental health referrals.

Speech and Language services were praised for the quality of their staff and their eagerness to include families in their patient care.

The families made suggestions for the future including a greater understanding of mental health and sensory disorders amongst dentists and a smoother transition to adult mental health services for young people.

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General details

Local Healthwatch
Healthwatch Kent
Publication date
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Dentist
General Practice (GP)
Speech and language therapy; occupational therapy; other allied health professions

Details of people who shared their views

Number of people who shared their views
19
Types of disabilities
Yes
Does this report feature carers?
Yes
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