#SpeakUP: Saalik Youth Project

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Summary of report content

Healthwatch Sheffield provided a small grant to the Saalik Youth Project to find out the health and social care experience of Pakistani young people living in Burngreave, a deprived part of Sheffield.  They held conversations with their boys and girls groups in July 2023, speaking to 26 young people altogether.

The young people identified that positive experiences of care involved efficiency, flexibility and good treatment explanations.  Less positive experiences involved GP appointment systems that don’t fit round school, college or work, difficulty accessing NHS dentists, the location of services, the way in which professionals interact with them, waiting times, poor support services in schools, the rising cost of living and cultural barriers.

The groups also explored where they would go to find information about health and wellbeing. Almost all said they would go online, especially using the NHS app and the NHS website and using NHS 111.  They also mentioned traditional or home remedies recommended by older relatives.  They felt that social media had an overall negative impact on their health.

The report includes five recommendations about flexibility, communication, interpreting, seeing a workforce that reflects their community and good quality online advice.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Cost and funding of services
Lifestyle and wellbeing; wider determinants of health
Remote appointments and digital services
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Saalik Youth Project
Primary research method used
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
General outpatients and hospital-based consultants
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
26
Age group
13 to 15 years
16 to 17 years
18 to 24 years
Not known
Gender
Women
Men
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Ethnicity
Asian / Asian British: Pakistani
Sexual orientation
Not known
Does this report feature carers?
Not known
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