Social prescribing and navigation services in Islington

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Summary of report content

In 2019 Islington Clinical Commissioning Group (CCG) engaged the Diverse Communities Health Voice partnership, including Healthwatch Islington, to test awareness of CCG commissioned social prescribing and navigation services. They also wanted to understand what other social prescribing and navigation was taking place in the borough.

Diverse Communities Health Voice partners carried out interviews and focus groups with 154 participants. Each format used the same set of questions.

Overwhelmingly, social prescribing and navigation services were provided to the participants by relevant organisations within the Diverse Communities partnership, rather than by the organisations formally commissioned to provide these services in the borough. Nevertheless, the introduction of social prescribing within healthcare is a positive step in supporting local residents. It is important to consider how the model can become as inclusive as possible.

The report contains 4 recommendations about improving access to social prescribing.

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General details

Local Healthwatch
Healthwatch Islington
Publication date
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Engagement event
Focus group
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
154
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Seldom heard groups
Refugees or asylum seekers
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