So what? Impact report 2021/2022

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Summary of report content

Healthwatch Lincolnshire report on the themes in the feedback they received and the impact of the work they’ve undertaken in 2021/2022.  The report also includes responses from providers

Issues covered included

  • Access to GPs
  • Access to dental services
  • Covid-19 vaccination and sites
  • A&E waiting times
  • Treatment of carers in A&E
  • Ambulance turn around times
  • Hospital waiting lists
  • Hospital discharge
  • Visiting people in hospital

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Remote appointments and digital services
Discharge
Prevention of diseases, including vaccination, screening and public hygiene
Written information, guidance and publicity
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Inpatient care/General inpatients
General outpatients and hospital-based consultants
Emergency department (inc A&E)
Ambulances and paramedics

Details of people who shared their views

Number of people who shared their views
1279
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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