Singing for the brain older people engagement

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Summary of report content

Healthwatch South Gloucestershire volunteer champion visited Downend singing for the brain group in January 2017 to hear patient experiences.

Healthwatch South Gloucestershire focused on: experiences of using local services, particularly acute services (in the run-up to our Winter project); links between community services and acute services; ease of service access.

Healthwatch South Gloucestershire volunteer champion collected 26 comments relating to Southmead Hospital; Yate West Walk GP, Lodgeside GP, Close Farm GP, Lloyds, Well Chemist, Billings Pharmacy, Emersons Green, Downend Clinic, Primary mental health care team, Care homes, Carers Support Centre, Podiatry services.

Information about these experiences will be fed back to health and social care providers through this report.

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General details

Local Healthwatch
Healthwatch Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Communication with patients; treatment explanation; verbal advice
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
Dentist
General Practice (GP)
Other
Adult social care, including care packages and social workers
Name of service provider
Southmead Hospital; Yate West Walk GP, Lodgeside GP, Close Farm GP, Lloyds, Well Chemist, Billings Pharmacy, Emersons Green, Downend Clinic, Primary mental health care team, Care homes, Carers Support Centre, Podiatry services

Details of people who shared their views

Number of people who shared their views
26
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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