Sensory Impairment: engagement project

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Summary of report content

Healthwatch Liverpool was commissioned by the local authority to carry out engagement on Sensory Impairment Services in Liverpool. In September 2022, Healthwatch Liverpool engaged with three organisations who support people with sensory impairments. Altogether they spoke to seven people.

Everyone spoken to during the project felt the services were vital for people who were deaf or hard of hearing.  They would not be able to cope without them, including the equipment that is provided and repaired.

The impact of the Covid-19 pandemic was enormous for service users as there were no activities and they felt more isolated.

People wanted the services to be better funded, including on social care.

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General details

Local Healthwatch
Healthwatch Liverpool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Primary research method used
Focus group
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Equipment services (including wheelchairs, incontinence, home adaptations)

Details of people who shared their views

Number of people who shared their views
7
Types of disabilities
Sensory impairment
Types of long term conditions
Deafness or severe hearing impairment
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