Scarborough NHS Public Engagement - 27th September 2021

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Summary of report content

NHS England and NHS Improvement (NHSE&I) requested Healthwatch North Yorkshire’s help in conducting public engagement as part of the procurement of NHS dentistry in the Scarborough area, following the recent closure of services in the area. Three focus groups were held during June 2021 and a survey was hosted on HWNY’s website between 29th June and 6th July 2021. Thirteen members of the public attended the focus groups, and they received 197 valid responses to the survey.

The results demonstrate a strong desire for NHS dentistry in the area. Respondents made it clear that they wanted accessible, affordable, friendly, and regular dentistry. Questions about preferred opening times indicated a desire for services available outside working hours. And location needs tended towards local services, or those located in central locations accessible by public transport or with parking available.

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General details

Local Healthwatch
Healthwatch North Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Written information, guidance and publicity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist

Details of people who shared their views

Number of people who shared their views
210
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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