Roma and Travellers

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Summary of report content

Healthwatch Luton created a survey to understand the health and social care experiences of Roma and Irish/English traveling communities. They circulated it via other organisations including One Voice Travellers, Roma Trust, and Humanitas to collect the information. From the 10 responses they received, Healthwatch Luton found that illiteracy and language barriers were big issues faced by this group when visiting GPs. Individuals from this community often felt stereotyped by hospital staff due to lack of their ethnic cultural awareness amongst the care professionals. The cost of treatment and lack of registration also acted as barriers to accessing services for many respondents. Following this, Healthwatch Luton plans to to embark on on a programme of cultural awareness for the professionals in Luton, to ensure they understand the needs of Roma and Travellers.

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General details

Local Healthwatch
Healthwatch Luton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Public consultation and engagement
Health inequality
Quality of treatment
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
General outpatients and hospital-based consultants
Adult social care, including care packages and social workers
Other

Details of people who shared their views

Number of people who shared their views
10
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Ethnicity
Any other ethnic group
White: Gypsy, Traveller or Irish Traveller
Sexual orientation
Not known
Does this report feature carers?
No
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