A review on how people use Digital Health to manage their health and wellbeing

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Summary of report content

In July 2020, Healtwatch Oldham released their Digital Health survey to better understand the way people use technology to support their health and wellbeing. 76 people took the time to complete this survey.

Key Findings

People highlighted many positives to using technology to manage their health and wellbeing as well as some concerns:

  • Access - People within this survey highlighted their lack of access to some technology. Whilst this cannot always be helped, service provisions must be equally in place for those who feel confident in using technology and those who do not have access. There is also the consideration to make sure that technology and services are easily accessible for those with learning difficulties and other barriers to using technology.
  • Data Protection - People in the main throughout this report welcomed the use of technology in managing their health and wellbeing. However, the main concern raised was understanding what security measures are put in place regarding their sensitive data. People have commented that they do not want their information to be stored by others unless necessary.
  • Education - People stated that they would welcome technology to support their health and wellbeing if they fully understood how to use the technology. Supporting and training people to make the best use of technology should be a priority moving forward to allow those who are willing to learn to easily do so.

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General details

Local Healthwatch
Healthwatch Oldham
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Remote appointments and digital services

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
General outpatients and hospital-based consultants

Details of people who shared their views

Number of people who shared their views
76
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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