Review of day centre provision in Haringey for people with learning disabilities

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Summary of report content

Healthwatch Haringey was commissioned by LB Haringey Council to undertake research with people with learning disabilities and their carers about how a new day centre could best support them to lead a good quality of life.  The research was carried out between May and November 2019.  They visited four day centres and interviewed three managers, two service users and seven carers.

Healthwatch found that the day centres offered a good range of support and activities for people with physical and learning disabilities, which well received by service users. Interviews with managers revealed issues around funding, staffing and transport. Service users like to spend time with friends and families and enjoy outdoor and indoor activities. They have a choice and are involved in planning their activities and their timetable. Service users explained they did not like any sudden changes to plans or activities, such as an alteration in the pick-up time or of a key worker. Carers would like to have time that fulfils their needs and their children’s’ (people with learning disabilities) needs.

There were recommendations covering transport, staffing, budget, support for carers, the layout of the building and facilities.

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General details

Local Healthwatch
Healthwatch Haringey
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Day care centre (social care)

Details of people who shared their views

Number of people who shared their views
12
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Does this report feature carers?
Yes
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