Resident Reviews of Local Pharmacy Services in Hartlepool

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Summary of report content

Healthwatch Hartlepool decided to investigate people's experiences of pharmacy services. 213 people completed a questionnaire.

The report looks at results by individual pharmacy.

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General details

Local Healthwatch
Healthwatch Hartlepool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Medication, prescriptions and dispensing

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy

Details of people who shared their views

Number of people who shared their views
213
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