Raising awareness of health services and access for children with a learning disability

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Summary of report content

Healthwatch Hampshire facilitated a series of sessions with eight students at a community special school for children with complex learning disabilities.  They also surveyed parents and carers about whether students had a hospital passport. 71 parents and carers completed it. They wanted to understand this group’s experience of health and social care.

Students wanted a variety of measures to reduce stress and anxiety in health care settings, including quiet rooms to wait in and darker lights.

Only 7% of the parents and carers said that their child already had a hospital passport. Only a quarter of parents and carers knew what a hospital passport was. When Healthwatch described the purpose and showed an example of a hospital passport 98% of parent-carers thought they would benefit them and their child.

The report contains three recommendations about accessible waiting conditions for people with learning disabilities and reviewing the use of hospital passports.

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General details

Local Healthwatch
Healthwatch Hampshire
Publication date
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Health inequality

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Dentist
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
79
Age group
0 to 12 years
13 to 15 years
16 to 17 years
Types of disabilities
Learning disability or difficulties
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