Quarterly report - October - December 2025

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Summary of report content

Healthwatch York report on key themes in the feedback they collected in Q3 2025/26.  During this period, they heard from 255 people.

The report covers:

  • Hospital services
  • GP services
  • Mental health services
  • Dental services
  • Social care and council services
  • Neurodiversity support

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General details

Local Healthwatch
Healthwatch York
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Cost and funding of services
Diagnosis
Integration of services and communication between professionals
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Hospital services- not stated
Services for people with Autism/on the Autism spectrum

Details of people who shared their views

Number of people who shared their views
255
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