Quarterly report: April - June 2023
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Healthwatch Surrey report on their key achievements for Q1 2023/24. During this period,
- Their primary care insights have been shared within Surrey Heartlands GP Newsletter, enabling people’s feedback to be heard by GPs across Surrey
- They have been building connections with the Customer Support team in Surrey County Council to help tackle concerning cases more appropriately
- New patient experience forums have been established at Surrey and Borders Partnership NHS Foundation Trust and the Mindworks Alliance where Healthwatch can share experiences directly with service managers
- Increased collaborations with other voluntary sector organisations helping Healthwatch reach more residents and hear from people less well heard by the system.