Quarterly Impact Report: Quarter 2 July to September 2024

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Summary of report content

This is a summary report by Healthwatch Devon, Plymouth and Torbay. It looks at the second quarter of 2024.

  • A summary of ongoing feedback and signposting work.
  • There has been a report on unpaid carers.
  • Roundup of work by Healthwatch England.
  • Case studies of care from the regions covered.
  • You said we did on escalations and complaints.
  • Current and future work.

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General details

Local Healthwatch
Healthwatch Plymouth
Healthwatch Devon
Healthwatch Torbay
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Communication with patients; treatment explanation; verbal advice
Service organisation, delivery, change and closure

Methodology and approach

Primary research method used
Engagement event
General feedback
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Care home
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
651
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