Quarterly impact report, Jan – March 2024

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Summary of report content

Healthwatch Devon, Plymouth and Torbay report on the impact they achieved in Q4 2023/24. This includes publishing two reports on emergency departments and pharmacies.

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General details

Local Healthwatch
Healthwatch Devon
Healthwatch Plymouth
Healthwatch Torbay
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Medication, prescriptions and dispensing
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
Hospital services- not stated
Pharmacy

Details of people who shared their views

Number of people who shared their views
446
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