Quarter 2 2024/25 Impact Report

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Summary of report content

Healthwatch Surrey report on the impact they have achieved during Q2 2024/25.

During that period, they helped 118 people navigate health and social care services via their helpdesk.

They engaged 815 people at 30 community venues.

They suported 32 people to make a complaint.

They published 11 reports

They achieved change on planning for social care, access to GPs, the needs of carers and cervical screening.

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
General Practice (GP)
Screening services and testing

Details of people who shared their views

Does this report feature carers?
Yes
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