Q4 St Helens and Knowsley trust feedback

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Summary of report content

In June 2017 the public chose Public Health as one of six priorities for Healthwatch Herefordshire years’ work. Healthwatch Herefordshire decided to undertake some general public health work and also a separate focus on children’s dental health which is the focus of this report. Healthwatch collected data about the public experiences and views through three surveys, a social media poll and six engagement sessions in Children’s Centres, which form the basis of this report, hearing from a total of 522 people.

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General details

Local Healthwatch
Healthwatch Knowsley
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Caring, kindness, respect and dignity
Parking and transport
Other
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
Name of service provider
St Helens and Knowsley NHS Trust

Details of people who shared their views

Number of people who shared their views
317
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
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