Q3 Patient experience (October - December 2024)
Download (PDF 1.46 MB)Summary of report content
Healthwatch Bromley have published their 2024 Quarter 3 Patient experience report.
They collected 598 reviews of health and care services.
58 visits were carried out at 2 hospitals, 4 GP practices, 5 wellbeing cafes, 8 community centres and 18 community events.
- Positive feedback about GP practices has increased by 2% since Q1
- Hospital services have seen an 8% increase in positive reviews since Q1
- Positive experiences of dental services have decreased from 90% in previous two quarters to 77%
- Positive experiences of pharmacy services have decreased significantly by 20% from Q1
- Opticians’ services show a 9% decrease in positive reviews since Q2.