Q2 Patient Experience Report

Download (PDF 1.79 MB)

Summary of report content

Healthwatch Bromley report on key themes in the feedback they received in quarter 2 of 2024/25.  During this period, they heard from 583 people.

Positive feedback about GP practices has gone up 1% since Q1. 

Hospital services have seen an increase in positive reviews of 5% since the previous quarter. 

Experiences of dental services continues to be extremely positive at 90% for both quarters. 

Positive experiences of pharmacy services have decreased significantly by 19%.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Bromley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated
Pharmacy

Details of people who shared their views

Number of people who shared their views
583
Did you find this attached report useful?
0
No votes have been submitted yet.