Public engagement events April - September 2024

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Summary of report content

 Healthwatch Brighton and Hove report on the engagement events they attended between April and September 2024.  They also report on the key themes in the feedback they received at these events.  During this period, they heard from 120 people.  

Key themes

  • Access to timely GP appointments, triage and GP referrals
  • Improving mental health services
  • Long elective care waiting times
  • Access to NHS dentistry
  • The problems d/Deaf people have accessing healthcare
  • Concerns about accessing digital technology

 

 

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General details

Local Healthwatch
Healthwatch Brighton And Hove
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Referrals
Remote appointments and digital services
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Discharge lounge/ discharge team/ discharge to assess
Hospital services- not stated
Sexual health

Details of people who shared their views

Number of people who shared their views
120
Types of disabilities
Sensory impairment
Types of long term conditions
Deafness or severe hearing impairment
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