Provider responses to Dementia report, Derbyshire

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Summary of report content

In May 2018, Healthwatch Derbyshire published the comprehensive responses, received from nine commissioner and provider organisations, following their Dementia report "Experiences of Health and Social Care services in Derbyshire from the perspectives of people living with dementia, their carers and family members".

The responses are overwhelmingly positive with many of the organisations listing improvements and initiatives that they are planning to implement over and above the recommendations.

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General details

Local Healthwatch
Healthwatch Derbyshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Triage and admissions
Booking appointments
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Cost and funding of services
Diagnosis
Remote appointments and digital services
Public consultation and engagement
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Integration of services and communication between professionals
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Quality of treatment
Referrals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Diagnostic centre/hub
General Practice (GP)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Other
Rehabilitation/enablement
Memory clinic
Adult social care, including care packages and social workers
Day care centre (social care)
District nurse and community nursing

Details of people who shared their views

Number of people who shared their views
9
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Dementia
Does this report feature carers?
Not known
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