Promoting the voices of homeless communities in Dorset

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Summary of report content

Healthwatch Dorset visited homeless support groups in Bournemouth and Dorset to have conversations with the people they support. They explored their views, beliefs, and attitudes towards engaging with health and social care services and the CQC.

The report highlights the many barriers, challenges and inequalities that people who are experiencing homelessness face when trying to access health and social care services. It also provides an insight into how difficult it is to be homeless and the daily struggles that homeless people face when trying to access the basic things that others take for granted. There are two case studies highlighting the difficulties in getting dental care support and end of life care for people who are homeless.  

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General details

Local Healthwatch
Healthwatch Dorset
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Health inequality
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
Soul Food, which provides support and food to rough sleepers and the vulnerably housed of Weymouth and Portland.
HealthBus, a free medical drop-in clinic for people who are sleeping rough in Bournemouth and the surrounding areas.
Primary research method used
Interviews
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Adult social care, including care packages and social workers
Services for people with drug, alcohol and other addictions
Palliative/end of life care
Community Mental Health Team (CMHT) and specialist MH services
Patient Transport and NEPTS
Name of service provider
Care Quality Commission

Details of people who shared their views

Number of people who shared their views
16
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Seldom heard groups
Homeless people
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