Primary care: what people have told us about dentistry
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This report summarises the feedback received from people via Healthwatch Kent, Healthwatch Medway and Kent and Medway Voice about their experiences of primary care dentistry from November 2022 to April 2023. This includes 34 separate pieces of feedback. As most feedback came from people who contacted proactively, it was more likely to be negative. Nonetheless, no positive feedback was received during this period.
The most frequent theme in people’s feedback was access to services, which occurred in 90% of cases. Cost and funding of services was the second most common theme, occurring in 28% of cases, and health inequalities was third most common at 25%. Another frequent theme was impact on lifestyle and wellbeing (18%). This report summarises these key themes and provides illustrative examples.
The report does not have recommendations.
There were no further actions detailed in the report.