Primary care transformation survey

We worked with PCNs and the GP service commissioner (with input from patients) to develop a series of survey questions that would provide the most useful information. We understood that many of the new roles would not be understood by participants so we included an extensive, explanatory preamble. Our survey was launched in March 2020. The survey was promoted through our newsletter and our website. We shared through social media and PRG/PPG members were encouraged to take part. We included a copy of the survey and freepost returns envelope in the mailout of our spring newsletter that was sent to 450 members of Healthwatch Sutton. To encourage participation, we incentivised completion with a prize draw for a voucher worth £100. The last date for completion of the survey and entry for the prize draw was 30 April 2020.