Pressure Ulcer and Lower Leg Wound Care

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Summary of report content

Healthwatch Norfolk was commissioned by Norfolk Community Health and Care NHS Trust to carry out a research project to gather feedback on peoples’ experiences of pressure ulcers and lower leg wounds. They conducted interviews with 7 people.

There were mixed experiences, with some participants reporting that they have a decrease in mobility because of pressure ulcers and lower leg wounds. However, some people felt this did not impact their level of physical activity.

Most participants said their mental health was negatively affected and that they are less able to socialise with friends. Most were no longer in employment so there is no effect on their work life.

One common issue mentioned by participants was poor communication between health care professionals and patients, leaving patients feeling like they are not involved in their own care. This ties in with some participants having a lack of knowledge about pressure ulcers. Overall, most people they spoke to had negative experiences with services regarding the treatment and care of their pressure ulcers.

The report concludes with recommendations to improve the treatment and care of pressure ulcers and lower leg wounds, including increasing the availability of knowledge about this topic, improving communication between patients and health care professionals, and improving the training of staff for treatment.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
7
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