Poll Results: Views about Memory Assessment Services (MAS)

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Summary of report content

Healthwatch Brighton & Hove, Healthwatch East Sussex and Healthwatch West Sussex undertook a short survey on memory assessment services.  53 people responded.

Around one quarter (26.7%) had waited or are currently waiting over 6 months for their first appointment with the service

The majority were very satisfied or satisfied with the information they received before their first visit to the MAS. 

People had received help from a support service such as the Alzheimer's society and a named person they could phone or email. However, 23.4% received no support. 

In terms of the recent temporary reduction of services in some areas of Sussex (from January to end of March 2024), 21.7% said it negatively affected the support that they needed and delayed their appointment at the MAS (19.6%). However, one-third were not aware (32.6%) and 21.7% said the temporary closures had no impact.

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General details

Local Healthwatch
Healthwatch Brighton And Hove
Healthwatch East Sussex
Healthwatch West Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Memory clinic

Details of people who shared their views

Number of people who shared their views
53
Types of long term conditions
Dementia
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