Plowright Medical Centre feedback

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Summary of report content

Healthwatch Norfolk report on engagement they did at Plowright Medical Centre.  They spoke to 22 people.

The report looks at:

  • The building and facilities
  • How appointments can be booked
  • The quality of care and interactions with staff
  • Waiting times for routine appointments

Would you like to look at:

General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Triage and admissions
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
22
Did you find this attached report useful?
0
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