Personal Budgets for people with english as a second language, Islington
Download (PDF 152.04 KB)Summary of report content
Partners were asked to speak to adult Islington residents who were registered with an Islington GP, had two or more conditions from a list of 120 conditions and who did not have English as a first language. A total of 63 local residents took part, none of whom were currently using a Personal Health Budget. 54 responded for themselves and 9 on behalf of someone for whom they cared.
Respondents were asked about:
• Relationships with health care professionals
o Who are they talking to about long-term conditions?
o Understanding of condition
o Working together
o Inclusion in discussions
o Being listened to
• Personal health budgets
o Knowledge of a personal health budget
o Choosing to use one
o What choices they would make
Findings:
• Choice
• Better standard of living
• Flexibility
• Language barriers reduced
• Use skills of family members
• Convenience of payment methods
Concerns raised:
• Quality of service
• Cost and having enough money allocated in budget
• Managing the budget
• Misuse of money for other aspects of life
• Future changes in services
• Lack of knowledge of services.