People’s experiences of Royal Devon and Exeter NHS Foundation Trust services - April - June 2017

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Summary of report content

Since Healthwatch Devon was introduced in 2013, thousands of people have shared their views and experiences with us in relation to their local health and social care services.

During the period 01 April – 30 June 2017, we engaged with more than 1,450 people. This engagement was through our consumer champion work, our events, and activities and through our project works and surveys.

Included in this figure is the 77 people who used our feedback form to have their say and share their experiences, 14 of those were specifically about services provided by Royal Devon and Exeter NHS Foundation Trust. The information within this report is a summary of these

patient stories and is intended to make the views of local people known to the Trust.

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General details

Local Healthwatch
Healthwatch Devon
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Quality of treatment
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Other
Name of service provider
Royal Devon and Exeter NHS Foundation Trust

Details of people who shared their views

Number of people who shared their views
77
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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