People’s experiences of living with Dementia in Redcar and Cleveland

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Summary of report content

In February 2015, the government published the “Prime Minister’s Challenge on Dementia 2020” which focused on boosting research, improving care and raising public awareness about the condition in England.

To find out how Redcar and Cleveland are meeting the challenges set out by the Prime Minister’s Challenge, Healthwatch Middlesborough and Healthwatch Redcare and Cleveland carried out engagement activities with people living with dementia and their carers to gather their views and experiences.

They had the opportunity to speak to individuals and their carers at the following venues:

• Carers Together Support Group, Guisborough

• Clevearc Day Centre

• Dementia training Session, provided by the University of Stirling

• Information & Dementia Session, Eston

• Westmorland Activity and Wellbeing Centre, Redcar

The summary of findings included:

• Patients were experiencing difficulties in accessing the Memory Clinic due to poor signage. Healthwatch were been informed that this will be rectified in the near future.

• Patients were unsure of the role of the Memory Clinic and would benefit from a clear communication of the services provided and what can be offered in their ongoing care. For example, explanation of changes in behaviour and crisis contact details.

• Information provided to those living with dementia and their carers appears to be a key issue, whether that being about their condition, other services that can support them or what is on offer within the community. Having the right information at the right time was important, as well as ensuring that there is consistency on how this is distributed.

• Redcar & Cleveland were not currently a dementia friendly community and those living with dementia and their carers felt that they would be able to have more fulfilling lives if steps were made to rectify this. A dementia friendly community would open up more opportunities without relying on bespoke activities for those with dementia.

The report does not include recommendations or a formal response from the provider.

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General details

Local Healthwatch
Healthwatch Middlesbrough
Healthwatch Redcar & Cleveland
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Health inequality
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity

Methodology and approach

Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Memory clinic
Community Mental Health Team (CMHT) and specialist MH services
Name of service provider
Unknown

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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