People’s experiences of accessing NHS services

This is a summary report from Healthwatch Coventry. The report is based on feedback from local residents between January and March 2024. 

A total of 81 people's experiences are summarised in this piece.

There are recommendations in this report

• For local NHS managers and planners to reflect on the experiences we have gathered as evidence of the concerns of local people and the variance in experiences of different people and work to address this.
• For local NHS managers and planners to use this evidence as part of work to address inequality of access to GP services and broader health inequality in the local population.
• To acknowledge the report as part of wider evidence from Healthwatch and other organisations. 

There are no follow up actions in this report.