PCCO PCN – Social Prescribing Experiences

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Summary of report content

Social prescribing is a way for local agencies to refer people to a link worker. Link workers give people time, focusing on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. They connect people to community groups and statutory services for practical and emotional support. In the Long Term Plan NHS England committed to building the infrastructure for social prescribing in primary care.

Healthwatch Derby used an online survey to explore people’s experiences of social prescribing services. The survey was open from May 24, 2021 - June 14, 2021. The survey was designed in partnership with PCCO PCN. Altogether 14 people completed the survey. This is a summary report of their feedback.

Overall, experiences of social prescribing services were positive, with respondents praising the support they received, and having positive experiences of communication and signposting. However, people reported that they would have preferred more face to face meetings, and faster responses.

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General details

Local Healthwatch
Healthwatch Derby
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Remote appointments and digital services
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
Lister House PCCO
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other

Details of people who shared their views

Number of people who shared their views
14
Age group
25 to 49 years
65 to 79 years
Gender
Women
Men
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