Patient involvement and complaints systems

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Summary of report content

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General details

Local Healthwatch
Healthwatch Birmingham
Publication date
Type of report
Local analysis
Other
Key themes
Complaints
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
VoiceAbility
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
48
Does this report feature carers?
No
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