Patient, family and carer feedback Q4

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Summary of report content

Healthwatch Bristol collected information from the public about their experiences of local health and social care services. This report highlights the key statistics and themes they found in the information collected between January and March 2022. The report also contains feedback comments related to different services, including primary care, secondary and urgent care, mental health services, and community/social care services.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Cost and funding of services
Diagnosis
Written information, guidance and publicity
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Quality of treatment
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
Engagement event
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
General outpatients and hospital-based consultants
Maternity care
Sexual health
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Adult social care, including care packages and social workers
Other
NHS 111
Patient Transport and NEPTS

Details of people who shared their views

Number of people who shared their views
132
Age group
All
Gender
Women
Men
Sexual orientation
Bisexual
Heterosexual / Straight
Gay men
Lesbians / Gay women
Other
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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