Patient Experience Report Q2 2023 - 2024

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Summary of report content

This is a summary report by Healthwatch Brent. The aim of the piece is to summarise patient feedback over the past quarter. This report looks at Q2 of 2023.

In total 383 pieces of feedback were used to make this report.

Key areas include dentistry, mental health, hospital discharge.

There are no recommendations in this report.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Brent
Publication date
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Service organisation, delivery, change and closure

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Discharge lounge/ discharge team/ discharge to assess
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
293
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