Patient, carer, service User experiences – July 2018

This report created by Healthwatch Lincolnshire provides a monthly summary report for all patient, carer and service user experiences received during July 2018. The experiences reported are those of the patients and not of Healthwatch. Healthwatch Lincolnshire report all individually raised experiences directly to health and care service providers, this enables providers of Health QND Care services to be aware of the comments raised about their services and respond to any specific questions raised. Where questions have been asked of providers, Healthwatch Lincolnshire - requirement is for 20-day provider response. Where questions have been raised with service providers Healthwatch Lincolnshire have included provider responses in this report, where received. Healthwatch has a legal requirement to ask for responses within a 20-working day period. The report contains 157 pieces of feedback.