Parson Cross Community Development Forum #SpeakUp project report

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Summary of report content

Healthwatch Sheffield spoke to 160 people at 11 of their regular activity sessions about health and care for older people in Parson Cross during the Summer of 2023 as part of their #SpeakUp programme.

#SpeakUp is Healthwatch Sheffield’s micro grants programme, offering funding of £2000 to not-for-profit, voluntary, and community groups. The purpose is to run a project which will reach out to people across Sheffield, and hear what matters to them in relation to health and social care.

Findings:

Nearly everyone they spoke to felt there was good availability of primary care services locally:

• GP practices: Most people are registered at one of the GP Practices in the Network North Primary Care Network or the slightly further away SAPA5 Primary Care Network. Some people could walk to their GP, others had to catch a bus.

• Dentists: People spoke about various dental practices in the area. Only one person said they felt there weren’t any dentists local to them.

• Opticians and pharmacies/chemists were also mentioned frequently, with a good range available nearby.

Other services mentioned frequently were physiotherapy, and podiatry/ chiropody, along with local chiropractors. Some people mentioned that the Northern General Hospital was nearby. 

Very few people talked about mental health services. One person talked about “therapy” referrals via their GP.

They heard a real mix of experiences from people about social care services.

Positive experiences focused on supportive staff. Less positive experiences of social care focused on poor quality care. People also raised the issue of difficulty communicating with social care providers.

The report contains recommendations.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Communication with patients; treatment explanation; verbal advice
Integration of services and communication between professionals
Medication, prescriptions and dispensing
Parking and transport
Quality of treatment
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Chiropody/podiatry
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
Dentist
General Practice (GP)
Hospital services- not stated
Optometry services/opticians
Pharmacy
Physiotherapy

Details of people who shared their views

Number of people who shared their views
160
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