Parish Fields Practice feedback report

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Summary of report content

Healthwatch Norfolk visited the Parish Fields Practice in June 2025 and spoke to 19 people.

Healthwatch staff observed that the practice had good signage, the waiting area was large and bright, but free parking spaces were minimal.

Overall, people feel pleased with the care they receive at Parish Fields practice, with people praising both the competency of staff as well as how helpful and caring they are. Most patients felt they were able to get appointments when they need them, but some people did raise concerns over the process of making, and the availability of appointments.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Parking and transport
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
19
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