Parents' experiences of special educational needs and disability provision in Sandwell

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Summary of report content

Healthwatch Sandwell undertook engagement on children with special educational needs and disabilities.  They had heard that there are challenges with accessing health and care services for the support that is required.  They interviewed parents and ran focus groups.

Although there have been positive changes to service provision for children and young people with special education needs there are still frustrations and concerns from parents/carers: 

  • The lack of support from the child's GP
  • The long wait for assessment for diagnosis
  • The difficulties getting an educational health care plan in place
  • Communication from the child adolescent mental health service
  • The differences in support offered within mainstream settings for children with special educational needs.

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General details

Local Healthwatch
Healthwatch Sandwell
Publication date
Key themes
Access to services
Administration (records, letters, results)
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Health inequality
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Interviews

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
General Practice (GP)
Services for people with Autism/on the Autism spectrum

Details of people who shared their views

Age group
0 to 12 years
13 to 15 years
Does this report feature carers?
Yes
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