Overgate Hospice Engagement Report
Download (PDF 1.07 MB)Summary of report content
Healthwatch Calderdale gathered feedback from local people, current patients and their families, and professionals to understand awareness of Overgate Hospice, experiences of care, and views on future services. A total of 241 people shared their views. Most respondents were members of the public (82%), with smaller numbers of current patients, relatives, carers, and professionals.
Key findings
People who had used services described compassionate, high-quality care and strong support for families and carers.
While awareness is high, many people do not understand the full range of services available.
Most people don't know how to access services or who is eligible.
Concerns about hospices being “a place you go to die” and not knowing what to expect remain common.
Many people would like to see support available in their own home or closer to where they live.
Some patients, carers, and professionals described confusion between hospice, hospital, and other services.
People highlighted the need for better information, improved coordination and more support for carers.