Orchard Surgery feedback report

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Summary of report content

In June 2026 Healthwatch Norfolk visited Orchard Surgery to speak with patients about their experience with this health service.  They spoke to 19 people.

The report looks at:

  • The services provided by the surgery
  • Observations of the building and facilities and interactions between staff and patients
  • Patient feedback

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Parking and transport
Triage and admissions

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
19
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