An oral health crisis: the impact on people's health and wellbeing

Healthwatch North Yorks analysed 85 case studies received in March and April 2022 about the impact of poor oral health on people’s health and wellbeing.

Over one in four reported that the dentistry issues they were experiencing had a negative impact on their mental health and wellbeing. Some respondents said the difficulties they have faced when trying to access an NHS dentist have worsened existing conditions, such as depression.

A number of respondents also said their self-esteem and confidence has diminished due to unresolved problems with their teeth, meaning they feel embarrassed about going out in public and smiling in photos.

Over two in five of the sample said the dentistry issues they are facing are having an impact on their physical health. In some cases, unresolved teeth problems have led to severe and traumatic health consequences.

Many people informed us that when they have tried to register with an NHS dentist, they are told there is no availability for NHS patients but they could be seen as a private patient. However, some treatments can cost hundreds of pounds, and many people cannot afford this option. Of this sample, 33% said dentistry has had a financial impact or has impacted on employment. This financial impact has also had a detrimental effect on people’s mental health due to the frustration and worry about having to pay for treatment.

Respondents also raised concerns about the potential long-term health impact for their child/children. The impact of not being able to access NHS dental services on children’s mental health was also mentioned.

Due to not being able to access an NHS dentist, a large majority of respondents said they had taken over the counter pain medication or had to see a private dentist where they could afford it.

The report contains two recommendations.