Older People’s Mental Health Prejudices

Healthwatch South Tyneside conducted research into older people's experiences of mental health care, engaging with 123 older people between May and September 2024 at community events, hospitals and drop in centres.

Key findings: Healthcare professionals primarily focused on physical health rather than mental health during appointments. Ten-minute appointments were insufficient for discussing multiple health concerns, and lack of face-to-face consultations created barriers to discussing mental health issues.

Technology posed significant challenges, with many older people struggling to use e-consult systems. Stigma remained a major obstacle in seeking mental health support, with concerns about confidentiality and being seen accessing the service.

Continuity of care was highlighted as an issue, with patients rarely seeing the same doctor twice, impacting the development of trusting relationships needed to discuss mental health. While younger doctors were perceived as more attuned to mental health needs, many participants felt that doctors generally "don't care" about older people's mental health, often attributing issues to age.

Some participants expressed openness to self-help approaches and welcomed greater promotion of these resources. The research found that 69% of participants were female, and 99% were white British.

The findings will inform the Living Well Alliance's mental health objectives within their Operational Framework, aiming to improve mental health support for older people in South Tyneside.