Older people's mental health prejudices

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Summary of report content

In discussion with the Living Well Alliance, Healthwatch South Tyneside agreed to provide insight into older people’s current experiences of mental health care. Their engagement team attended older people’s groups in South Tyneside and spoke to them to help understand their experiences. They spoke to 123 older people

Key findings

Physical health was the main focus of health care professionals within GP surgeries. 

Lack of face-to-face appointments were a barrier to opening up about mental health. 

Ten-minute appointments did not lend themselves to fuller discussions needed to talk about more than one concern.

Technology including e-consult was a barrier for many. 

Stigma remains an obstacle in asking for support. 

Confidentiality, mental health signage and public reception areas were some of the barriers identified to ask for support. 

Continuity of care was raised as a concern in terms of having the right relationships to open up about mental health. 

Younger doctors were seen to be more in tune with mental health needs. 

Some older people were very open to self-help and the greater promotion of this would be welcomed.

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General details

Local Healthwatch
Healthwatch South Tyneside
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
123
Age group
65 to 79 years
80+ years
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