Old Mill Surgery Feedback

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Summary of report content

In October 2025 Healthwatch Norfolk visited Old Mill Surgery to speak with patients about their experience with health and social care services. They spoke to 12 people.

The report looks at:

  • The services provided by the surgery
  • The building and facilities, including car parking
  • Praise for staff members
  • Booking appointments

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Parking and transport
Remote appointments and digital services

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
12
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